VoiceBox 2000

What does it do?

It records all telephone traffic conducted on the telephone handset or the line to which it is connected.

What is the point of it?

• To resolve disputes
• To back up details taken over the telephone
• To back up agreements made over the telephone
• To support advice given over the telephone
• To protect employees from unwarranted accusations
• To jog ones memory regarding what was said

How does it work?

It connects to a telephone either via the telephone line, or if necessary via the handset cord. It starts recording immediately, storing each call individually on its hard disk.

Why should I record?

If you don't, when you need it, it is too late.

Security:

• Date, time stamp and call serial number for each call record.
• Secure software to prevent the erasure of recorded conversations.
• All calls are recorded automatically unless selective deletion is enabled.
• Records mains power breaks to identify unauthorized disconnection of power.
• Unique pin code for each user for instances when the telephone is shared, or for a single user when access to information is considered confidential.

Other features:

• In-built USB port to facilitate software updates via a PC link.
• The resilience of the VoiceBox 2000 for single telephone line monitoring is unparalleled.
• Equipped with an audio port to download selected recordings to another media.
• Software updates may be supplied on a CD or downloaded from the Kestrel website by the user.
• Optional software to allow the transfer of call logging data, call register data and recorded voice onto a PC via the USB port.
• Optional user recorded announcement, informing the other party that the call is being recorded.
• Activated automatically for each incoming call, or by the press of the star button on the VoiceBox keypad after the call is connected for outgoing and incoming calls.

Recording:

• Very high quality of recording is achieved via 96 K-bit sampling.
• Activated by lifting up the telephone handset or by voice.
• Records date/time and call serial number for each call.
• Stores the number dialed, or the incoming caller number (if CLI is available).*
• Stores call logging data for each call.
• Records incoming unanswered calls.*

Retrieval:

Playback recorded conversations by selecting any of the following:

• Date/time.
• Call type. (e.g. incoming, outgoing, unanswered)
• Call serial number.
• Caller line identity.*
• Dialled number.*
• Latest recorded call.

*Only available on normal analogue telephone lines. If VoiceBox 2000 is connected via the handset of a digital private exchange, this information is not available. Programmable main and secondary numbers available as a ten button option.

Specifications: